NDIS Support Coordination in Logan & Brisbane

Our coordinators are based in Logan Central and work with participants across Logan, Brisbane and South East Queensland, including families who feel more comfortable discussing their plan in Arabic, Somali, Dari or Amharic.

What is NDIS Support Coordination?

Support Coordination is a type of NDIS capacity-building funding that helps you put your plan into action. Depending on your plan, this can range from general Support Connection through to Coordination of Supports or Specialist Support Coordination for more complex situations.

A support coordinator doesn't provide your day-to-day care themselves — instead, they help you find and set up the right providers (including ourselves, where appropriate), sort out service agreements, and troubleshoot problems as they come up. Exactly what's included depends on the wording and funding level in your individual plan, so we always start by reviewing your plan with you.

How we can help

Here's what support coordination looks like in practice with our team, and who it's typically suited to.

Who this service is for

• People who are new to the NDIS and aren't sure where to start
• Families and carers navigating a plan on behalf of a loved one
• People from Arabic-, Somali-, Dari- or Amharic-speaking backgrounds who want to discuss their plan in their own language
• Anyone who feels their current provider isn't listening or isn't the right fit

How our support coordinators work

We start with a conversation, not a form — understanding your goals, your funding, and what's not working with your current setup (if you have one). From there we build a simple action plan, make the introductions and bookings you need, and stay involved to make sure things are actually happening, not just scheduled.

Because we're also a direct provider of core supports, community participation and therapy services, we can coordinate seamlessly with our own team where that's the right fit for you — or connect you with other trusted providers where it isn't. Your goals decide the plan, not ours.

Multilingual and culturally responsive support

Our coordinators speak Arabic, Somali, Amharic and Dari as well as English. We understand diverse family structures, cultural and religious considerations, and the specific barriers many culturally and linguistically diverse (CALD) families face when navigating the NDIS. Tell us your preferred language when you enquire and we'll connect you with a team member who speaks it.

Areas we service

We deliver support coordination to NDIS participants based in Logan Central, Logan, Brisbane, Gold Coast, Ipswich and across South East Queensland, with participants also supported in New South Wales, Victoria and Western Australia.

Why choose The Health & Well-being Hub

• Fully NDIS registered provider — registration #4050045262
• Coordinators who speak Arabic, Somali, Dari and Amharic
• We work with all plan types: agency managed, plan managed and self managed
• Based in Logan Central with participants across QLD, NSW, VIC and WA
• We respond to enquiries and referrals within 2 business hours

How to get started

1. Call, WhatsApp or submit an enquiry — no NDIS number required to start the conversation
2. We call you back, usually within 2 business hours
3. We review your current plan and funding with you
4. We match you with a coordinator and agree an action plan
5. Support coordination begins — often within the same week

Frequently asked questions