PRIVACY POLICY.
A legal disclaimer
The information provided in this Privacy Policy is for general informational purposes only and reflects our current data collection and usage practices. It does not constitute legal advice. We encourage you to review this policy in detail and consult legal counsel for specific privacy requirements based on your location and services.
Privacy Policy - the basics
At The Health & Wellbeing Hub, we respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect personal information provided by website visitors, clients, and NDIS participants.
We collect information to help us:
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Deliver services efficiently
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Respond to your enquiries
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Improve our website and services
We are committed to handling your personal data responsibly and in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Privacy Policy Extended
We may collect and store the following types of personal information:
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Name, phone number, email address
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Details relevant to NDIS support (if you submit a referral or enquiry)
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IP address and browsing behaviour (for website analytics)
We use your information to:
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Communicate with you
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Coordinate services or referrals
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Improve our user experience and website functionality
We may share this data with:
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Internal team members for service delivery
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Secure third-party service providers (e.g. email, website hosting)
We do not sell or rent your information. You can request access, corrections, or deletion of your data at any time.